Cancellation Policy
Deposits and Payments
When you place an order with Knepper Firearms for a new rifle build using an action/receiver provided by Knepper Firearms, a minimum deposit of $1,000 is required. This deposit is non-refundable. If an optic is added to your work order, an additional non-refundable deposit of $500 is required. You may make additional deposits toward the build at any point during the process. There are no exceptions to this policy.
Non-Refundable Deposits
The non-refundable deposits cover various expenses incurred by Knepper Firearms, including but not limited to:
- Employee time spent processing the order
- Supply costs during the order process
- Restocking parts ordered specifically for your build
- Credit card fees (3% for payments and an additional 3% for refunds)
Cancellation Fee
If you choose to cancel your order, a cancellation fee of 10% will be applied to all refunds. This fee covers the costs and fees Knepper Firearms incurs during the order and refund process.
Final Sales
All ammunition sales are final. No refunds or exchanges will be provided for ammunition purchases.
Thank you for choosing Knepper Firearms. If you have any questions regarding our cancellation policy, please contact our customer service team.